Terms And Conditions

Payment Terms

  • A 50% deposit is required upon confirmation of your order
  • The balance of the 50% deposit is payable to delivery of goods or within 3 months of initial deposit, whichever comes first
  • If paying by cheque, all goods will only be released once the cheque has been cleared in our banking account
  • All goods will be ordered and released once payment reflects in our bank account
  • Kindly use the quotation number when paying via direct deposit

Ownership of Goods

  • All goods remain property of Bathroom Fusion, until paid in full

Inspection of Goods Received

  • The client is responsible for checking all delivered goods for any defects before signing the delivery note

Deliveries and Storage

  • A R350.00 (ex VAT) delivery fee will be applicable, per delivery within a 50km radius of the store
  • A minimum of 3 working days lead time is required for the delivery of items available ex stock
  • Bathroom Fusion will make every attempt to deliver goods on schedule but does not accept liability for late deliveries.
  • Goods not available at the time of scheduled delivery will be delivered at no charge
  • We will store paid orders for up to a maximum of 3 months, from the initial date payment date. Thereafter, Bathroom Fusion reserves the right to charge for storage


  • We strive to improve the availability of goods on a daily basis but it will be the clients responsibility to liaise with their consultant to arrange the goods well in advance and according to the requirement on site to avoid unnecessary pressure on all related parties

Special Orders

  • Baths, heated towel rails, bathroom accessories and special order items cannot be changed, returned or cancelled
  • Please confirm with your consultant on the lead time for special order items

Returns and Credits

Goods will only be accepted for credit if the following conditions are met:

  • It is arranged and approved with Bathroom Fusion prior to returning the items
  • The product is in its original condition and packaging
  • The product is not a special order
  • It is with in a 21 day period from delivery date
  • Bathroom Fusion reserve the right to levy a minimum handling fee of 15% on all returns and swaps